Privacy Policy

Personal Information

We collect information you provide directly to us, such as when you create an account, subscribe to our service, or contact our support team. This may include:

• Name and contact information (email address, phone number)
• Payment information (processed securely by our payment providers)
• Account credentials and preferences
• Communication history with our support team

Usage Information

We automatically collect certain information about your use of our service:

• Device information (IP address, device type, operating system)
• Service usage data (channels watched, viewing duration)
• Technical data (connection quality, error logs)
• Website analytics data (pages visited, time spent)

We use the information we collect to:

• Provide and maintain our IPTV streaming service
• Process payments and manage your subscription
• Provide customer support and technical assistance
• Improve our service quality and user experience
• Send important service updates and notifications
• Comply with legal obligations and prevent fraud

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With payment processors to handle subscription payments
• With technical service providers who help us operate our service
• When required by law or to protect our legal rights
• With your explicit consent for specific purposes

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Limited access to personal data on a need-to-know basis
• Secure data centers with physical access controls

Under applicable data protection laws, you have the right to:

• Access your personal data and request a copy
• Correct inaccurate or incomplete information
• Delete your personal data (right to be forgotten)
• Restrict or object to processing of your data
• Data portability (receive your data in a structured format)
• Withdraw consent at any time

We retain your personal information only as long as necessary to provide our services and comply with legal obligations:

• Account information: Retained while your account is active
• Payment records: Retained for 7 years for tax purposes
• Usage logs: Retained for 90 days for technical support
• Marketing communications: Until you unsubscribe

Your data may be transferred to and processed in countries outside your jurisdiction. We ensure adequate protection through:

• Standard contractual clauses approved by relevant authorities
• Adequacy decisions for countries with equivalent protection
• Certification schemes and codes of conduct
• Your explicit consent where required

If you have questions about this privacy policy or wish to exercise your rights, please contact us:

• Email: contact@247iptv.shop
• Address: 123 IPTV Plaza, Miami, 33101, USA
• Data Protection Officer: dpo@247iptv.shop
• Response time: We will respond within 30 days